We're sorry that this happened, but do not worry: We are here to help!
First, let's check if you have previously saved your karma. Please follow these steps:
Go to your profile and tap the gear icon.
Press “Save my Karma”.
The app will attempt to restore your Jodel history from your iCloud account.
Make sure your device is logged into your Google account.
Tap on your karma score. Go to “More” and select “Save my Karma”.
The app will search for a backup and restore your karma from Google Drive.
Should this fail, use the app’s contact form to reach out to our support team. They will be glad to help.