I am not getting any notifications

If you have an issues with notifications, please try the following solutions:

• Check if notifications are turned on in the app
• Check your phone's notification settings for the app (Phone settings -> Apps -> Jodel -> Allow/Show notifications)
• Turn notifications in Jodel off and on again
• Restart the app
• Save your karma and then remove all of Jodel's app data from your phone’s settings.

To do so, follow these steps: Settings (on phone) -> Apps -> Jodel -> Clear Data & Clear Cache (the steps may differ based on the phone’s manufacturer)

If this fails to fix the issue, please contact us and we will help you. You can reach us directly from the app:

Android: MY KARMA -> More -> Contact us

iOS: Profile icon -> Settings icon -> Contacts us